Wanpulse Customer Service

FAQ 1

• How to integrate the provconnect device agent in your reimaging process

Agent deployment 5

• Installation of the provconnect agent
• Agent Installation Diagnostic
• Agent Update from the server
• Install the Framework .net 2.0
• Installation of the linux agent (Ubuntu only)

Server on premises 6

• Install a provconnect server
• Provconnect Server networking activity
• Installation of the VNC Repeater (To activate the remote VNC feature)
• Devices Authentification parameters
• First steps after installation

View all 6

Apply a license on your server 2

• Update an expired license
• Renew your current license

Features 0

Device Monitoring 3

• Health And Security
• Devices inventory
• Monitoring rules with incident and preventive maintenance

Server Management 5

• Application scope for users and features
• Managing Users
• User Profiles
• Device grouping
• Device Enrollment

Task publishing 3

• Task Templates
• Task publishing
• Task planning

Automatic policies 1

• Automatic policies

Devices compliance 2

• Device Compliance Introduction video
• Device Compliance and conformity rules

Remote Desktop Session 1

• Remote desktop Session

Data Reporting 1

• Data Exporting (XML,Json and CSV)

File Transfer and File Library 0

Deployment Package Builder 3

• Deploy a package on your devices with provconnect server
• How to install the Deployment package builder
• Use the Deployment Package Builder to create a package

Software installation and deployment 4

• How to install an application (java) silently with provconnect
• How to install a certificate on your devices with provconnect
• How to create a custom shortcut command with provconnect
• Install/Uninstall an application with an .msi file

Website whitelist/blacklist 1

• Set a blacklist of websites

Kiosk mode 2

• Replace a device shell with a tier application
• internet browser kiosk

Server Customization 1

• How to know the connected user on your devices with provconnect

FIle Managment 3

• Push a file from proVconnect server to a remote device
• retrieve a file from a device
• How to retrieve files and folder with the provconnect server

Windows Update 2

• Disable\Enable windows update
• Set User Active Hours [Windows 10]

Windows firewall 2

• Enable/Disable your windows firewall
• Open/Close TCP port in the firewall of your devices

Windows language 4

• Check if a language is available
• Set the operating system language on your devices
• Set regional and culture settings to match the current operating system language
• Set the keyboard layout language for your devices

Launch applications and commands 0

Windows Registry 1

• Interact with the Windows registry

Ultra VNC Server 2

• Configure the UltraVNC Server remotely
• Update the VNC Server on your devices

monitoring rule 2

• Monitor the size of a file with Provconnect
• Monitor the ram consumption of your devices

Windows Product key 1

• Retrieve Windows product key

Device Agent 1

• Stuck task on a provconnect agent

Server on premises 1

• How to reconnect the MQTT Broker

VNC Remote session 1

• Solve the issues with the remote desktop session